FAQ
General
- What do I need to bring for my first appointment?
- How do I make an appointment?
- Do you accept my insurance?
- Do I need a referral?
- Where do I park?
- Is there someone who can help me with forms?
- What is My Chart?
Please bring a copy of your photo ID and insurance card. If you had any imaging done prior to your appointment, please bring a copy of your imaging report and CD. Please make sure to arrive 15 minutes prior to your appointment. If you are running late or unable to make it to your appointment, please call our office to let us know at 718-206-6923.
You can call any of our offices directly to make an appointment. You can also request an appointment through our website or email appts@orthomedisys.org. One of our team members will call you to confirm your appointment.
We accept most insurance plans, including no fault and workers compensation. Although, some insurance plans may have a co-payment or co-insurance. It is best to call the office to confirm prior to your appointment so you do not get any unexpected bills.
Some insurance plans require a referral to be seen by a specialist. Please double check with your insurance company to see if you require a referral prior to your appointment. If so, please make sure to send us your referral prior to your appointment.
Each of our offices has street parking. Our Jamaica location also has a parking garage off of 89th Avenue and the Van Wyck Expressway. Please make sure to bring your parking voucher and give it to the front desk when you come in for your appointment.
Yes, you can ask any of our staff whatever questions you have. Please let them know what kind of form you have so they can advise you on any questions you may have. Please note, all forms are completed within 7 to 10 business days from the day we receive them.
My Chart is a health application you can download where you will have access to your health information online. A few benefits of My Chart are:
- Ability to view your test and lab results
- Schedule appointments
- Request prescription refills
- Access your medications, medical records, and more
- Exchange secure messages with your physician’s office
- Access billing statements and pay for your copay before your visit
Medical
- What are possible surgical complications?
- Will I need physical therapy after surgery?
- What are the non-surgical treatment options?
- When can I return to work and daily activities?
- What should I expect immediately after surgery?
Surgery is an invasive procedure that carries inherent risk. Prior to obtaining written consent, your surgeon will discuss the surgery’s risks, benefits and alternatives. Additionally, any risks related to anesthesia will be addressed by a member of the anesthesia team. Please speak with your surgeon or a member of their team if additional clarification is necessary.
Getting full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post -operative physical therapy programs come in – to ensure you are physically and emotionally prepared for surgery and to maximize your recovery after surgery.
The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, and physical/occupational therapy.
This varies depending on the type of procedure undergone, the type of work you do and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you depending on your health condition.
With just about any orthopedic surgical procedure, including joint replacement surgery and revision surgery (replacing a worn-out artificial joint from a previous surgery), you’ll have some pain and swelling. Your surgeon and clinical team will work with you to effectively manage your pain and ensure you’re healing as expected.
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Richmond Hill, New York, 11418
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